FAQ

Frequently Asked Questions

Shopping online should feel easy and worry free. Below are answers to the questions we get asked most often. If you can’t find what you’re looking for, our team is always happy to help.

What products does Sallory offer?

Sallory focuses on stylish and comfortable clothing designed for both men and women. Our pieces are created to feel light, look great, and keep you comfortable wherever your day takes you.

Where do you ship?

At the moment we ship within the United States. Whether you live in a busy city or a small town, we make sure your order reaches you safely.

Do you offer free shipping?

Yes, all orders include free shipping. There are no minimum purchase requirements and no hidden fees. Simply place your order and we will take care of the rest.

How long does shipping take?

Orders are usually processed within 1 to 2 business days after they are placed.

Once shipped, delivery normally takes between 4 and 8 business days depending on your location. As soon as your order ships, you will receive a tracking number so you can follow your delivery.

What is your return policy?

We want you to love what you order. If something is not quite right, you can return it within 30 days of delivery.

Items must be unused and in their original condition to qualify for a refund. Once we receive your return, we will process a full refund with no restocking fees.

How long do refunds take?

After we receive and inspect your return, refunds are usually processed within 10 business days.

The refund will be sent back to your original payment method, and you will receive an email confirmation once the process is complete.

How can I contact customer support?

Our support team is always ready to help.

Email: support@sallory.com
Phone: +44 7478 034407

We aim to respond as quickly as possible and make sure your experience with Sallory is smooth and enjoyable.

What sizes do you offer?

We offer a range of sizes designed to fit different body types. Each product page includes a detailed size guide to help you find the right fit.

If you are unsure about sizing, feel free to contact us and we will gladly help you choose the best option.

Do you restock sold out items?

Some of our styles are seasonal and may only be available for a limited time. However, popular items may be restocked.

If something you like is sold out, keep an eye on the product page or sign up for restock notifications.

Is it safe to shop on Sallory?

Yes. Your privacy and payment security are very important to us. All payments are SSL encrypted, which means your information is protected during checkout. We do not store your payment details, so you can shop with confidence.

Still have questions?

If there is anything else you would like to know, please reach out to us. We are always happy to help and want your Sallory shopping experience to be simple and enjoyable.